Shipping & Returns


SHIPPING RATES

To accomodate your needs, we offer different Shipping services at different costs.

GLS Tracked Shipping - reaches all Europe in 3-5 working days.

  • Shipping to Italy is €5 - Free Shipping above €79
  • Shipping to Europe is €8.90 - Free Shipping above €99

DHL Express Tracked Shipping - reaches all Europe in 2 working days. Rest of the world in 5-6 working days.

  • Shipping to Europe is €20 (except Norway, Switzerland, UK) 
  • Shipping to Norway is €27
  • Shipping to North America is €27
  • Shipping to China, Japan, UAE is €39
  • Shipping to Australia and New Zealand is €45

FedEx Tracked Shipping - reaches UK and Switzerland in 3-4 working days.

  • Shipping to UK, Switzerland is €17 (Duties may apply) - Free Shipping for orders above €150

For more info email us at info@shopcpgang.com  

RETURN / EXCHANGE POLICY

Individual or multiple items from your order can be returned within 14 days from the receiving date. 

If you changed your mind about an item, you were sent the wrong item or you are looking for a size change, please contact us via email at info@shopcpgang.com providing the following info:

  1. Your order number (ex. #3060)

  2. The purpose of your email (ex. Return, Size exchange, Wrong Item)

 

    • In case of a RETURN, the cost of shipping back to us are paid by the sender. Once we receive the shipment we will make sure the goods meet the returns requirements*. If the goods meet the requirements you will be refunded the entire cost of the item/items directly to your credit card or PayPal account (the cost of delivering to you won't be refunded).

    • In case of a SIZE EXCHANGEthe cost of shipping back to us are paid by the sender.  Once we are notified that the item has been shipped, we will proceed to send you the correct size at our own expenses.

    • In case you accidentally received the WRONG ITEM, we will arrange a pick up at an address indicated by you and will provide you the shipping document needed. We will then proceed to send you the correct item at no additional cost.

*Items must be returned un-worn, un-washed and with original packaging/tags. Always contact us by email before shipping an item back to us.

The return address is:

CPGANG, via Pillea 17, 16153 Genova, Italy

For more info contact info@shopcpgang.com